Returns & Refunds Policy
At Country Road Textiles, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.
Return Eligibility
We accept returns for a full refund on unused, unopened products.
Custom-sized items are final sale and cannot be returned.
Returns must be shipped within 7 days of receiving your order.
How to Initiate a Return
To begin the return process, please contact us at hello@countryroadtextiles.com with your order details.
Return Address:
Country Road Textiles
3725 Pleasant View Rd
Highlandville, MO 65669
Please note: Our office is closed to the public.
Return Shipping
Customers are responsible for return shipping fees.
We recommend using a trackable shipping method, as we are not responsible for lost or delayed returns.
Refund Processing
Once we receive your returned item, we will inspect it and issue a refund to your original payment method within 5-7 business days.
Original shipping costs are non-refundable.
Lost or Stolen Packages
Country Road Textiles is not responsible for packages that are lost, stolen, or incorrectly marked as delivered. If your package is missing, please contact the carrier to file a lost or stolen claim.
If you have any questions about our Returns & Refunds Policy, please reach out to us.