Frequently Asked Questions
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We recommend dry cleaning or spot cleaning.
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Yes, we sell swatches. Shop swatches here.
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Check out our sizing chart here.
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Yes, pillow inserts are sold separately. Shop inserts here.
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Yes, we offer custom orders and sizes. Please contact us.
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Please allow 3-5 business days to ship as each pillow is made to order.
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We ship through USPS.
Customers are responsible for shipping costs and will be calculated at checkout.
Shipping costs are calculated based on USPS rates based on customer’s shipping address.
Customer is response for international duties, taxes, and fees.
Please allow 3-5 business days to ship as each pillow is made to order.
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We accept returns for a full refund on unused products, excluding custom sizes. Returns must be shipped within 7 days of receiving the product.
Please contact us to initiate return process.
Customer is responsible for return shipping fees.
Country Road Textiles is not responsible for packages that are lost, stolen, or incorrectly marked as delivered. It is the customer’s responsibility to file a lost or stolen claim with the carrier.
Address to return:
3725 Pleasant View Rd
Highlandville, MO 65669
Office closed to the public -
We are happy to offer style consulting for you absolutely free! Contact us - we will be happy to assist you.
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We hand make every pillow cover ourselves from our home studio in Southwest Missouri, USA.
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Yes, can fill out on application here.